9 дней назад
Senior Implementation Consultant (SaaS)
79 300 - 97 200$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Senior Implementation Consultant (SaaS): Leading mid-market and enterprise customers through Greenhouse platform implementations and launches with an accent on system design, configuration, product training, and organizational rollout strategies. Focus on solving implementation roadblocks, coordinating data migration and integrations, and transitioning customers to post-implementation support.
Location: Remote within the United States, aligned with the Eastern or Central Timezone. Applicants must be currently authorized to work in the United States on a full-time basis.
Salary: $79,300–$97,200 annually, with potential additional compensation through stock options, bonuses, merit increases, or sales commissions.
Company
provides a hiring platform and uses its own product to support structured recruiting and hiring.
What you will do
- Lead mid-market and enterprise customers through implementation and product launches.
- Manage implementation timelines, time to first value, customer training, configuration, and organizational rollout strategies.
- Design systems and help customers overcome implementation roadblocks.
- Provide product, services, and best-practice guidance and mentorship.
- Advocate for customer needs and product requests with support, product, engineering, and sales teams.
- Coordinate data migration, integrations, reporting, and the transition to post-implementation support.
Requirements
- Customer-facing experience with global organizations and multiple stakeholders.
- At least 2 years of experience working with enterprise customers of 1,000 or more employees.
- Experience delivering complex software implementations or technical projects.
- Ability to explain technical terminology and concepts to varied audiences.
- Experience communicating with customer personas at leadership levels.
- Current authorization to work full-time in the United States and availability during the Eastern or Central Timezone.
Nice to have
- Advanced understanding of Recruiting.
Culture & Benefits
- Remote-first work environment with shared office spaces in New York City and Ireland and optional coworking spaces.
- Medical, dental, and vision insurance, basic life insurance, mental health resources, and financial wellness benefits.
- Fully paid parental leave, paid holidays, sick leave, and paid vacation or flexible paid time off depending on classification.
- For US-based employees: short- and long-term disability coverage and a 401(k) plan with company match.
- Performance reviews, employee resource groups, and a bonus structure tied to performance.
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