Specialist - Client Managed Services - Business Services (Capital Markets)

Location: Wroclaw, Poland; hybrid work with at least 3 days per week in the office

Annual gross base pay: zł117,000–zł228,000

Company

hirify.global provides capital-markets technology and services, including cloud-based platforms for financial institutions.

What you will do

• Provide first-line functional support to cloud clients using the Calypso platform across front office, treasury, risk, compliance, operations, and accounting.
• Investigate, diagnose, and resolve operational issues while identifying root causes and recommending preventive solutions.
• Review client functional configurations and implement approved Calypso changes.
• Monitor scheduled tasks, real-time interface exceptions, and system performance, escalating issues and coordinating fixes.
• Collaborate with product support teams to document, validate, and prioritize software defects and hotfix deployments in client test environments.

Requirements

• Master’s degree in Finance, Mathematics, Business, Computer Science, or a related field, or equivalent practical experience.
• Professional experience in capital markets, Business Analysis, or Operations.
• Strong knowledge of financial products, including fixed income, equities, interest rate derivatives, commodities, FX, structured products, and futures and options.
• Understanding of pricing, settlement, lifecycle management, risk, P&L reporting, book structure, accounting, and collateral management.
• Excellent written and verbal English communication skills are required.

Nice to have

• Professional qualification such as CFA, IMC, CISI, or an equivalent postgraduate finance certification.
• Hands-on experience with Calypso or comparable platforms such as Murex, Finastra Summit or Kondor+, Aladdin, or SimCorp.
• Familiarity with market data sources, third-party systems, and regulatory frameworks affecting investment banks and asset managers.

Culture & Benefits

• Hybrid work setup with the option to work from almost anywhere for up to 20 days per year.
• Competitive base salary, annual bonus, potential equity grant, and employee stock purchase plan.
• PPK pension plan, 26 vacation days, and 6 additional flex days per year.
• Comprehensive health insurance, group life assurance, and 24/7 mental health support for employees and their families.
• Global mentoring program, unlimited e-learning access, volunteer leave, and a modern office environment.

Hiring process

• Reasonable accommodation is available throughout the hiring process for candidates with disabilities.