3 дня назад
Data Center Technician (f/m/d)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Data Center Technician (f/m/d) (Data Center Hardware): Maintaining and troubleshooting server, storage, network, power, and cooling systems in a 99.999% uptime data center with an accent on hardware installation, cabling, asset tracking, and physical infrastructure. Focus on diagnosing enterprise equipment, supporting 24/7 operations, maintaining SLA-driven ticket resolution, and handling scheduled and emergency site work.
Location: Lenexa, United States; hybrid work in the Lenexa office or more as needed. The role includes local and domestic travel to colocation sites, rotational 24/7 shifts, nights, holidays, weekends, and on-call duties.
Company
provides cloud infrastructure, cloud services, hosting, and digitalization solutions to small and medium-sized businesses and enterprise customers across Europe and North America.
What you will do
- Rack, stack, assemble, troubleshoot, and repair enterprise servers and network equipment.
- Install and document Ethernet and fiber cabling, power distribution, blanking plates, floor seals, and cold aisle containment.
- Track hardware assets, identify equipment within the RMA period, and coordinate replacements with provisioning teams.
- Support data center infrastructure, provisioning, network engineering, vendors, customers, and internal support teams through ticketing systems.
- Maintain safety, security, cleanliness, documentation, change management, and SLA-based ticket resolution.
- Travel to local and domestic colocation sites and provide occasional international support or training.
Requirements
- High school diploma, GED, or equivalent work experience.
- Hands-on experience building, upgrading, repairing, or maintaining computer hardware.
- CompTIA A+, CompTIA Network+, or equivalent hardware hobbyist experience.
- Fundamental knowledge of motherboards, CPUs, RAM, SSDs, HDDs, power supplies, Windows, Linux, and office suites.
- Strong spoken and written communication skills and the ability to collaborate with domestic and international teams.
- Valid driver's license and ability to travel to Kansas City-area colocation sites using company-provided transportation. Ability to lift up to 50 lbs and work on ladders or in physically demanding positions is required.
Nice to have
- Experience working in a 24/7 rotational shift environment.
Culture & Benefits
- Open structures, flat hierarchies, and a collaborative team environment.
- Work in a data center supporting a 99.999% uptime environment.
- Structured shift coverage with opportunities for domestic and international support and training.
- Employment at a growing cloud infrastructure, hosting, and digitalization provider.
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