Cargo Sales Officer (Aviation)

Location: Shanghai, China

Company

hirify.global is the UAE’s national airline, connecting global markets through its Abu Dhabi hub and expanding its international aviation network.

What you will do

• Lead the implementation of the cargo commercial strategy for the Shanghai market and assigned customer accounts.
• Manage and coordinate the insource team to achieve commercial targets, budget expectations, and service levels.
• Develop country, area, and account plans to increase revenue, load factor, yield, and product mix.
• Manage customer contracts and relationships across global, regional, and local accounts.
• Use market intelligence, KPI, and SLA tools to identify opportunities, address obstacles, and maintain compliance.
• Drive adoption of iCargo, self-service solutions, direct booking capabilities, and e-airway bills while coordinating with cargo terminals and ground handling agents.

Requirements

• High school education with at least 3 years of relevant experience, or a bachelor’s degree with at least 1 year of relevant experience.
• At least 5 years of commercial experience within cargo.
• Strong customer knowledge and cargo commercial experience.
• Fluent English in written and spoken communication is essential.
• Basic knowledge and experience with ground handling agents and warehouse operations.
• Ability to comply with safety, security, quality, health, and environmental procedures.

Culture & Benefits

• Full-time employment within Etihad Cargo.
• Work in a global aviation organization headquartered in the UAE.
• Responsibilities include continuous performance management, coaching, and team development.
• Work closely with cargo terminals and ground handling partners to maintain service quality.