Key Account Manager (QSR, Coffee and Tea Shops)

Location: China, with frequent travel across China of up to 70% of working time; hybrid work.

Company

hirify.global operates through an international, multicultural organization with Head Office in Italy.

What you will do

• Build and expand relationships with decision-makers across QSR chains, coffee and tea shops, franchise groups, procurement, operations, culinary, consulting, and project stakeholders.
• Manage the full sales cycle from opportunity identification and concept development through product specification, demonstrations, proposals, negotiation, order placement, and closure.
• Develop strategic account plans, revenue targets, growth objectives, and opportunity pipelines for selected chains and franchise groups.
• Identify new business opportunities connected to store openings, rollouts, and renovation projects across China.
• Prepare monthly sales forecasts, pipeline updates, and account development plans.
• Coordinate with Corporate Chefs, Service, Operations, Marketing, Finance, regional management, and the Head Office in Italy.

Requirements

• Bachelor’s or Master’s degree in Business Administration, Economics, Engineering, Hospitality Management, or a related field.
• 5–10 years of experience in Key Account Management, Chain Account Management, B2B sales, or business development in QSR, coffee, tea, foodservice equipment, or related industries.
• Established relationships across China with chain operators, franchise groups, procurement teams, operations leaders, and other decision-makers.
• Experience managing complex, multi-stakeholder sales processes from evaluation and negotiation through rollout execution.
• Strong communication, presentation, analytical, forecasting, account planning, and stakeholder management skills.
• Fluency in Mandarin Chinese and English, written and spoken, is required.

Culture & Benefits

• Hybrid work and flexible working hours.
• Work-life balance initiatives, paid time off, and overtime pay.
• Personal and family welfare support.
• Mentorship, coaching, career growth, and training programs.
• Company car, transportation benefits, international mobility, and relocation support.
• Diversity and inclusion policies and team-building activities.