Relationship Manager/Business Development Manager (Payments)

Location: Brazil — São Paulo; hybrid or remote work. The role supports merchants and prospects across the Americas and requires willingness to travel across the region approximately 25–35%.

Company

hirify.global is a payments technology company serving businesses across five continents through acquiring, gateway, and digital commerce solutions.

What you will do

• Manage relationships across the Digital Americas merchant portfolio, including full-service US acquiring clients and gateway-only LATAM merchants.
• Lead business reviews, account planning, performance analysis, retention, cross-sell, upsell, and revenue growth initiatives.
• Build and manage a pipeline of enterprise merchant opportunities across the US, Mexico, Brazil, and broader LATAM.
• Sell payment solutions to subscription and recurring billing businesses, including authorization optimization, retry strategies, network tokenization, and account updater services.
• Qualify partner-sourced leads, conduct direct prospecting, manage multi-stakeholder sales cycles, and prepare tailored proposals and business cases.
• Collaborate with product, solutions engineering, integration, risk, onboarding, partnerships, and commercial teams while monitoring market and regulatory developments.

Requirements

• At least 5 years of experience in account management, business development, or commercial roles within payments, fintech, or digital commerce.
• Strong understanding of gateway, processing, acquiring, settlement, full-service acquiring, and gateway-only models.
• Knowledge of subscription and recurring payments, including Card-on-File, MIT/CIT classification, network tokenization, and recurring scheme mandates.
• Experience developing proposals involving IC++, blended, and tiered pricing, volume commitments, and SLA frameworks.
• Strong communication, presentation, negotiation, CRM, and portfolio management skills; Salesforce experience is preferred.
• Based in Brazil and willing to travel across the Americas approximately 25–35%.

Nice to have

• Spanish proficiency and experience with the US or Brazilian payments landscape, including PIX, Elo, installment payments, and local acquiring.
• Experience with SaaS, streaming, digital media, gaming, health and wellness, insurance, or membership businesses.
• Knowledge of cross-border acquiring, multi-currency payment flows, local LATAM payment methods, 3DS2/SCA, fraud, risk, and regulatory requirements.
• Experience at an acquirer, PSP, or payment processor and with partner-sourced or channel-referred leads.

Culture & Benefits

• Work in a remote, distributed environment with colleagues across multiple geographies.
• Access comprehensive training and development programs focused on professional growth.
• Join a global payments technology organization with approximately 18,000 employees.
• Collaborate in a purpose-driven and sustainability-focused company environment.