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10 дней назад

Lead Digital Consultant

Формат работы
onsite
Тип работы
fulltime
Грейд
lead
Английский
b2
Страна
Singapore
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:
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TL;DR
Lead Digital Consultant (Digital Products): Supporting the implementation, customization, integration, and operation of digital products for dealers and customers with an accent on product reliability, performance, release management, and training. Focus on resolving critical implementation issues, evaluating operational risks, coordinating product improvements, and managing production changes.

Location: Singapore, Singapore; onsite five days a week. Travel is estimated at 30% to cover assigned dealers. No relocation and no visa sponsorship are available.

Company

hirify.global manufactures construction and mining equipment, engines, industrial gas turbines, and diesel-electric locomotives, while Cat Digital develops technology solutions connecting physical and digital products.

What you will do

  • Support major and critical implementation or operational issues for digital products.
  • Customize, implement, and integrate digital products for customers and dealers.
  • Coordinate with product management on design, reliability, performance, maintenance, and product problem resolution.
  • Design methods and evaluation criteria for monitoring software reliability and resolving product issues.
  • Oversee software release management across the installed customer base and communicate release training updates.
  • Identify, evaluate, approve, monitor, and document production changes, including impact analysis and error correction.

Requirements

  • Experience with digital product implementation, operation, and integration.
  • Knowledge of software product training and experience delivering training to multiple clients and functional groups.
  • Knowledge of software release management practices, tools, and product version distribution.
  • Knowledge of change control processes for production environments.
  • Ability to evaluate quality, productivity, pricing, and performance risks using measurements and analytical models.
  • Ability to work onsite in Singapore five days per week and travel approximately 30%.

Culture & Benefits

  • Paid annual leave and flexi leave.
  • Medical and insurance benefits prorated based on the hire date.
  • Day-one benefits and potential variable bonus.
  • English version of the CV is required for application.

Hiring process

  • Application correspondence is sent by email, including to the junk or spam folder.
  • Application status updates are available through the candidate login on the career website.

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