11 дней назад
Director, Offline Customer Acquisition (AI)
184 000 - 220 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Director, Offline Customer Acquisition (AI): Building Remitly’s offline acquisition capability to convert customers from physical remittance channels into active digital customers with an accent on retail partnerships, community marketing, local media, and measurement. Focus on prioritizing high-opportunity markets, designing campaigns across communities and languages, building partner networks, and proving ROI for channels without native digital tracking.
Location: Seattle, Washington, United States. Hybrid schedule with onsite work Tuesday through Thursday each week; additional onsite attendance may be required based on business needs.
Starting base salary: $184,000–$220,000.
Company
provides secure digital financial services for customers sending money across borders.
What you will do
- Define and execute the strategy for converting customers who use physical remittance channels into active customers.
- Use transaction, demographic, and competitive data to prioritize geographies, communities, and retail networks.
- Design and run offline acquisition programs, including point-of-sale partnerships, local sponsorships, community activations, direct mail, local media, and field marketing.
- Build and manage agencies, vendors, retail partners, and community partnerships across multiple markets and languages.
- Establish acquisition metrics and measurement frameworks for channels without native digital tracking.
- Own the budget, negotiate contracts, report ROI, and collaborate with Brand, Growth Marketing, Product, Legal, Compliance, Analytics, and regional teams.
Requirements
- 8+ years of experience in marketing, growth, or business development.
- Meaningful experience in offline, local, community, retail partnership, or channel marketing.
- Track record of running direct mail, out-of-home, local sponsorship, retail, point-of-sale, community, or ethnic media programs.
- Strong analytical skills and experience building measurement frameworks for offline channels.
- Experience using AI tools to operate and scale a business.
- Bachelor’s degree or equivalent experience; an MBA is optional.
Nice to have
- Experience marketing to immigrant, diaspora, or multicultural communities.
- Experience building a new business or function from the ground up.
- Experience directing agencies and vendors, rallying cross-functional partners, and making strategic hires.
Culture & Benefits
- Connected work culture centered on in-person collaboration and innovation.
- Flexible paid time off.
- Health, dental, and vision coverage with a 401(k) plan and company matching.
- Paid parental, medical, military, and family care leave.
- Mental health, family-forming, employee stock purchase, and continuing education benefits.
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