Inside Loan Officer (Mortgage)

Location: Remote USA

Company

hirify.global is a distributed retail mortgage lender with more than 9,000 employees, over 700 branches, and loan servicing across all 50 states, Washington, D.C., and Puerto Rico.

What you will do

• Manage inbound customer inquiries and system-assigned mortgage leads through phone conversations and referrals.
• Build rapport, assess financing needs, and present appropriate mortgage products, rates, and program options.
• Guide prospective borrowers through applications, information collection, documentation requirements, and expectations.
• Conduct outreach and follow-up to convert leads and maintain an active loan pipeline through closing.
• Use mortgage origination systems, CRM platforms, and business applications to manage customer interactions and pipeline activity.
• Maintain knowledge of mortgage programs, guidelines, market trends, and applicable federal, state, company, and regulatory requirements.

Requirements

• At least 5 years of mortgage industry experience.
• Current SAFE Act mortgage loan originator licensure, or eligibility to obtain and maintain licensure, in designated states including New York, New Jersey, Florida, North Carolina, South Carolina, Georgia, Texas, Arizona, California, Pennsylvania, Massachusetts, Virginia, Connecticut, Tennessee, Illinois, and Ohio.
• Experience evaluating borrower income, assets, credit, and related loan documentation.
• Knowledge of retail mortgage products, underwriting guidelines, policies, procedures, documentation, and systems.
• Strong sales, negotiation, customer service, communication, collaboration, and phone-based sales skills.

Culture & Benefits

• Remote work within the United States.
• Supportive, transparent, entrepreneurial workplace culture.
• Eligible employees receive medical, dental, and vision insurance, plus a 401(k).
• Company-provided short-term disability, employee assistance, and wellness programs.