Senior AV Support Services Technician (AV)

Location: San Diego, CA, USA; onsite Monday–Friday, 8:00 AM–5:00 PM, with schedule adjustments and overtime required for meetings and events.

Salary: $42–$50 per hour

Company

hirify.global designs and builds audiovisual and media technology environments for corporate, entertainment, sports, retail, and government clients.

What you will do

• Provide day-to-day onsite support, preventive maintenance, troubleshooting, break/fix repair, and incident resolution for enterprise AV systems.
• Support executive meetings, client meetings, training sessions, special events, and live event AV operations.
• Configure, troubleshoot, and restore Microsoft Teams Rooms, wireless presentation systems, displays, digital signage, and immersive environments.
• Diagnose network connectivity issues, device registration problems, room misconfigurations, and user-induced setup issues.
• Coordinate with IT, Facilities, AV vendors, OEMs, and client teams; manage escalations, repairs, replacements, and post-repair validation.
• Maintain incident documentation and perform room readiness and equipment health checks.

Requirements

• Three to five years of experience in enterprise-level AV support.
• High school diploma or equivalent and required Avixa CTS certification.
• Experience testing and troubleshooting complex AV systems, rack wiring, event operations, and major manufacturers such as QSC, Crestron, Cisco, Microsoft, Biamp, Shure, or Poly.
• Ability to stand, kneel, crouch, work in elevated or confined spaces, use tools and ladders, and lift or maneuver up to 75 pounds.
• Must pass a background screen and drug test and reliably arrive onsite at the designated start time.

Nice to have

• Certifications in Q-SYS, Dante, Shure, Crestron, QSC, Cisco, ClearOne, Extron, Planar, or other manufacturers.
• Experience with video conferencing products, QSC control systems, and specialized AV software.
• Client-facing experience supporting senior executives in high-pressure meeting environments.

Culture & Benefits

• Collaborative work environment focused on diversity, inclusion, innovation, and career development.
• Financial support and paid time for continued education and industry certifications.
• Medical, dental, vision, HSA, HRA, FSA, life, disability, and employee assistance benefits.
• Three weeks of paid time off plus company, floating, and paid maternity leave.
• 401(k) with company match, commuter benefits, and additional voluntary insurance programs.