2 дня назад
Salesforce Technical Architect, AI and Agentforce
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Salesforce Technical Architect, AI and Agentforce (Salesforce/AI): Building Agentforce-powered customer experiences and scalable Salesforce Data 360 architectures with an accent on agent design, data activation, integrations, and secure platform architecture. Focus on defining grounding and evaluation strategies, solving complex third-party integration challenges, and guiding development through deployment.
Location: Remote in Canada, limited to Alberta, British Columbia, or Ontario. Travel up to 25% may be required, and a valid passport must be maintained while employed.
Company
, part of Accenture, delivers AI, AWS, and Salesforce solutions including Agentforce, Salesforce Einstein, Data 360, Service Cloud Voice, and Amazon Connect.
What you will do
- Lead end-to-end technical solution design for Agentforce agents, including topics, instructions, actions, automation, deployment methods, and supporting data structures.
- Design scalable and secure Salesforce Data 360 architectures covering data objects, identity resolution, ingestion, and real-time activation.
- Define agent grounding strategies using unstructured data objects, retrievers, search indexes, and related evaluation and guardrail approaches.
- Design integrations between Salesforce and third-party systems, including REST API integration patterns.
- Guide developers through design reviews, code reviews, mentoring, Apex, Lightning Web Components, and Agentforce standards.
- Collaborate with customers and delivery teams from solution design through development, testing, and deployment.
Requirements
- 6+ years of application and software development experience and 4+ years of Salesforce development or technical architecture experience.
- Bachelor’s or Master’s degree in Computer Science or a related field.
- Proficiency in Apex and JavaScript, with working knowledge of modern programming languages such as Python, Java, or C#.
- Experience with Salesforce Flows, Lightning Web Components or Visualforce, Agentforce agents, workflows, automations, and Data 360.
- Experience designing Salesforce integrations through REST APIs, using source control and pull request strategies, and applying CI/CD and DevOps principles.
- Strong communication skills for explaining complex technical concepts to developers, customers, and executives.
Nice to have
- Experience with agentic AI, generative AI, Agentforce Agent Script, RAG, retrievers, search indexes, unstructured Data 360 objects, and identity resolution.
- Salesforce certifications such as Platform Developer II, Agentforce Specialist, Data Cloud Consultant, Application Architect, or System Architect.
- Consulting or professional services experience and expertise across additional Salesforce Clouds.
- Experience with AWS, GCP, AWS Lambda, Amazon Connect, telephony platforms, or Claude Code.
Culture & Benefits
- Remote work with access to the company headquarters in Massachusetts and regional hubs.
- Flexible working practices focused on outcomes rather than fixed hours.
- Collaborative environment with opportunities to contribute feedback through town halls and company meetings.
- Opportunities to work on generative AI, AI agents, Salesforce, and cloud solutions at scale.
- Company events and team activities that support connection and celebration.
Hiring process
- 30-minute recruiter phone screen followed by an introductory conversation.
- 45-minute peer video interview focused on career goals, relevant examples, challenges, and tools.
- 60-minute panel video interview with a live solution exercise, followed by a 45-minute leadership interview.
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