Account Manager (AI Resilience)

Location: Chicago, Illinois or Boston, Massachusetts; hybrid with 3 days onsite and 2 days remote

Salary: $125,000–$175,000 annually in anticipated cash compensation, including base salary, on-target commission, and eligible bonuses.

Company

hirify.global is an AI resilience and B2B SaaS company providing backup, recovery, data protection, and governance solutions across SaaS applications, AI systems, cloud environments, and on-premises infrastructure.

What you will do

• Manage a portfolio of commercial and enterprise customers and achieve renewal, upsell, and cross-sell targets.
• Build account plans covering customer priorities, stakeholders, renewal risks, and expansion opportunities.
• Own renewal cycles from risk identification through negotiation and close.
• Identify growth opportunities across workloads, cloud environments, business units, and use cases.
• Lead business reviews, present solutions, and demonstrate measurable customer value.
• Collaborate with Customer Success, Technical Support, Product Management, Marketing, Engineering, resellers, and strategic alliance partners.

Requirements

• 5+ years of sales or account management experience in SaaS or technology, with 3+ years managing and growing an existing commercial or enterprise book of business.
• Proven success meeting or exceeding renewal and expansion quotas, including measurable retention and upsell results.
• Experience managing renewal and expansion cycles, including multi-stakeholder deals.
• Working knowledge of channel ecosystems, distributors, resellers, and value-added resellers.
• Familiarity with AWS, Google Cloud, and Microsoft Azure.
• Experience with value-based selling and MEDDPICC, MEDDIC, or a similar methodology, plus disciplined Salesforce and Clari usage.

Nice to have

• B2B SaaS subscription renewal and expansion experience.
• MEDDPICC or MEDDIC certification.
• Experience selling with strategic partners such as Dell, Nutanix, Google, AWS, Microsoft, Atlassian, or Okta.
• Experience in data protection, cloud-native technologies, security, data storage, or cloud marketplaces.

Culture & Benefits

• Values centered on authenticity, grit, empathy, ownership, inclusion, and diversity.
• Medical, dental, vision, and life insurance.
• 401(k) matching, generous time off, and equity participation.
• Career development programs and an inclusive global culture.