Workplace Operations Manager

Location: San Francisco, United States

Salary: $110,000–$190,000 USD per year

Company

Nscale is hiring for a workplace operations function focused on scalable office environments and business growth.

What you will do

• Develop workplace operations strategies, scalable processes, policies, and systems aligned with company growth.
• Oversee office operations, facilities coordination, vendor performance, contract negotiation, and complex operational escalations.
• Lead workplace planning initiatives, including layout optimization, office expansions, new locations, and space utilization analysis.
• Own OPEX and CAPEX budgets, procurement strategy, vendor spend, cost optimization, and resource allocation.
• Define workplace experience strategies and partner with People/HR and IT on employee experience, workplace systems, and automation.
• Build frameworks, standards, and playbooks for scaling workplace operations across multiple sites.

Requirements

• Experience in Workplace Operations, Facilities Management, or a similar strategic role.
• Experience scaling office environments and building processes and systems from the ground up.
• Experience managing complex vendor ecosystems, contracts, and facilities-related services.
• Understanding of facilities and building systems, including HVAC, health, safety, and regulatory compliance.
• Financial acumen, including ownership of OPEX and CAPEX budgets.
• Strategic thinking and strong stakeholder management skills, particularly with senior leadership.

Nice to have

• Experience managing multi-site or international office operations.
• Experience in high-growth or scaling organizations.
• Experience implementing workplace tools or systems.
• Exposure to workplace strategy, real estate, or space planning.

Culture & Benefits

• Medical, dental, and vision benefits may be available.
• Flexible paid time off and parental leave may be available.
• Retirement plan participation may be available.
• The role may be eligible for bonus, equity, and/or commission programs.