Workplace Experience Manager

Location: San Francisco, California, United States; onsite five days a week

Annual base salary: $86,500–$101,500

Company

hirify.global develops a data collaboration network that helps brands, retailers, financial services providers, and healthcare innovators use data for marketing insights and AI-driven experiences.

What you will do

• Lead daily workplace operations for the San Francisco office, including reception, guest services, office services, events, employee experience, and workplace readiness.
• Act as the primary workplace partner for employees, visitors, executives, vendors, and cross-functional stakeholders.
• Manage workplace vendors, contracts, service levels, invoices, renewals, and issue resolution.
• Coordinate facilities, assets, maintenance, safety, security, sustainability, accessibility, and workplace experience programs.
• Support capital projects, construction, office moves, space changes, and other workplace initiatives from planning through closeout.
• Plan events and executive or board meetings while tracking budgets, performance metrics, risks, documentation, and employee feedback.

Requirements

• 5+ years of experience in workplace experience, facilities management, office operations, hospitality, or a related field.
• Experience managing office operations, vendors, facilities services, employee programs, events, budgets, contracts, invoices, or service agreements.
• Demonstrated project management experience, including planning, timeline management, stakeholder coordination, risk tracking, and delivery.
• Ability to work onsite in the San Francisco office five days per week.
• Strong written and verbal communication, prioritization, decision-making, discretion, and cross-functional collaboration skills.
• Experience with workplace, project management, collaboration, ticketing, or office-management software.

Nice to have

• Experience supporting agile, hybrid, or flexible work environments and global or multi-site Workplace Experience teams.
• Experience with workplace analytics, employee feedback, operational reporting, or performance dashboards.
• Experience with health and safety, emergency preparedness, business continuity, sustainability, accessibility, or change-management programs.
• Familiarity with facilities-management, visitor-management, space-planning, procurement, or project-management systems.

Culture & Benefits

• Work with a Workplace Experience team focused on reliable operations, inclusive spaces, and engaging employee experiences.
• Partner across Business Technology, Security, Finance, People and Culture, Communications, executive assistants, and other business functions.
• Help improve office environments through data, employee feedback, vendor performance, and workplace programs.
• Support an evolving approach to ways of working and workplace change.