9 дней назад
Regional Sales and Service Coordinator II (Banking)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Regional Sales and Service Coordinator II (Banking): Supporting bankers with onboarding, loan documentation, portfolio management, and customer relationships for regional banking clients with an accent on cross-selling, financial statement collection, and service quality. Focus on coordinating renewals and post-loan requests, resolving deposit and credit account issues, and managing operational and fraud-related risks.
Location: Fort Worth, TX, United States. Workplace type: Office. Applicants must be currently authorized to work full-time in the United States.
Company
provides regional banking, financial products, lending, deposit, and customer relationship services.
What you will do
- Support bankers in managing portfolios of customers with $2 million to $50 million in annual sales.
- Coordinate customer onboarding, due diligence, document gathering, loan renewals, closings, advances, payments, payoffs, and related research.
- Manage pipelines, collect required financial statements, and prepare relationship plans with bankers and partner teams.
- Build long-term customer relationships, identify cross-sell opportunities, and connect customers with appropriate banking products.
- Resolve deposit, credit, NSF/OD, online banking, service, and operational issues.
- Identify suspected fraudulent transactions, manage risk, follow policies, and support onboarding and training of new colleagues.
Requirements
- Bachelor's degree or an equivalent additional two years of sales experience in a financial services or credit environment.
- At least two years of sales experience in a financial services or credit environment.
- Strong verbal and written communication skills and a professional demeanor.
- Excellent organization, attention to detail, planning, follow-up, multitasking, and independent work skills.
- Ability to build and maintain internal and external customer relationships and work effectively under pressure.
- Current authorization to work full-time in the United States is required; immigration sponsorship is not available.
Nice to have
- Regional banking sales and product knowledge.
- Consultative selling and profiling experience.
- Proficiency with PC usage, internet tools, and Microsoft Office.
- Experience working successfully in a team environment.
Culture & Benefits
- Office-based work environment with some positions potentially eligible for flexible work arrangements.
- Combination of in-office and work-from-home collaboration may be available where specified by the hiring team.
- Focus on customer experience, risk awareness, policy adherence, and professional development through colleague onboarding and training.
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