Senior Account Manager (EdTech)

Location: London, England; full-time work from the London office on Old Street is required.

Company

hirify.global is a global education technology company whose products support millions of learners, including the MyTutor online one-to-one tutoring platform.

What you will do

• Build and manage relationships with school administrators and key decision-makers across the UK.
• Provide proactive communication and customer support throughout the account lifecycle.
• Manage renewals, expansions, retention, engagement activities, and transactional processes.
• Partner with field sales to plan and execute campaigns within existing accounts.
• Demonstrate MyTutor's technical and operational capabilities and communicate product enhancements through calls and video conferences.
• Track customer activity and opportunities in Salesforce, review territory health, and share feedback to improve the product.

Requirements

• BA/BS degree.
• At least 3 years of experience in account management, customer success, renewal sales, or inside sales, with 5+ years of overall work experience.
• Exceptional written and verbal communication and strong presentation skills.
• Strong organization, critical thinking, research, problem-solving, and cross-functional collaboration skills.
• Experience with Microsoft Office and Google Suite; Salesforce experience is a plus.
• Comfort with technology and enthusiasm for using technology in the classroom.

Nice to have

• Classroom experience or a background in education.
• Salesforce experience.

Culture & Benefits

• Collaborative culture with open exchange of ideas.
• Mission-driven work focused on improving education for learners and educators.
• Environment built around kindness, respect, passion, tenacity, and authenticity.
• Inclusive workplace that values diverse backgrounds and experiences.