Account Manager (Real Estate/Hospitality Commercial Lines)

Location: Raleigh, North Carolina, United States; hybrid work.

Company

Marsh Agency, a division of hirify.global, provides business insurance, employee health and benefits, retirement, and private client insurance solutions through offices across North America.

What you will do

• Build and maintain client and insurance carrier relationships for a portfolio of premium commercial accounts in the Real Estate/Hospitality Commercial Lines team.
• Support clients and teammates with administration, billing, claims issues, service questions, and problem solving.
• Monitor and manage renewals, analyze coverage needs, and provide coverage recommendations.
• Prepare marketing information, complete implementation activities, create premium allocations, and prepare and deliver client forms.
• Schedule and conduct meetings with clients, carriers, and internal stakeholders, and collaborate with the REH Practice Co-Leader and Marketing Account Executives.
• Attend seminars, classes, client and carrier meetings, and support additional projects to stay current on products and legislative changes.

Requirements

• Bachelor's degree or equivalent education and related training.
• At least 3 years of commercial insurance industry experience.
• Property and Casualty insurance license.
• Exceptional client relations skills, including strategic communication, service excellence, and a problem-solving orientation.
• Strong proficiency with Microsoft Office Suite and CRM or management systems.

Nice to have

• Success in a specialized industry vertical or niche market.
• Advanced degree or professional designation such as CPCU or ARM.
• Experience managing Requests for Proposal.
• Track record of relationship-building and cross-functional collaboration.
• Experience in another insurance segment combined with an interest in specialization.

Culture & Benefits

• Inclusive, award-winning Top Workplace culture focused on meaningful client impact.
• Hybrid work arrangement.
• Generous time off, including personal and volunteering leave.
• Tuition reimbursement and professional development opportunities.
• Charitable contribution matching and stock purchase opportunities.
• Access to specialized Real Estate/Hospitality expertise, carrier relationships, and advancement opportunities.