9 дней назад
Growth Marketer (Customer Journey Growth)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Growth Marketer (Customer Journey Growth) (AI/CRO): Optimizing end-to-end customer journeys across paid, organic, homepage, pricing, and landing pages with an accent on AI experimentation, funnel optimization, and right-fit SKU conversion. Focus on designing and shipping high-velocity tests, analyzing commercial impact, and building differentiated journeys for self-employed and Mid-Market customers.
Location: London, United Kingdom
Company
is a global financial technology platform offering products including QuickBooks, TurboTax, Credit Karma, and Mailchimp.
What you will do
- Map, measure, and optimize the full customer journey from acquisition through evaluation and purchase.
- Own the AI, CRO, web content, and paid roadmap across homepages, pricing pages, and landing pages for UK, EMEA, and Wider World markets.
- Design and run high-velocity and large-scale web and paid-media experiments tied to commercial outcomes, conversion rates, subscription GNS impact, and SKU mix.
- Manage the full testing cycle from hypothesis and prototype through analysis, scaling, and performance storytelling.
- Use AI-native tools, GitHub HTML prototyping, Figma, and related tools to quickly develop and iterate on UX concepts.
- Coordinate with Marketing, Product, Web, Analytics, and Media teams to launch products and create differentiated journeys for self-employed and Mid-Market customers.
Requirements
- Hands-on experience in CRO, AI-enabled growth, funnel optimization, and unconventional as well as structural testing.
- Experience with paid search and/or programmatic media and a full-funnel approach to growth.
- Ability to own strategy and execution end to end, including hypothesis development, implementation, analysis, and scaling.
- Strong analytical skills, including deriving insights from raw data, building dashboards, diagnosing funnel drop-offs, and sizing commercial impact.
- Experience with AI-native workflows, GitHub-based HTML prototyping, Claude or equivalent tools, and Figma or similar software.
- Ability to prioritize journeys, influence cross-functional stakeholders without direct authority, and build commercially grounded roadmaps.
Nice to have
- Experience scaling journey optimization and CRO across multiple markets or regions.
- Background in SaaS, fintech, or digital-first subscription businesses.
- Experience with SMB segments, QuickBooks, payroll, or accountant funnels.
Culture & Benefits
- Work within a global fintech business serving millions of customers and small and mid-market businesses.
- Competitive compensation with a performance-based rewards approach.
- Potential eligibility for cash bonus, equity rewards, and benefits under applicable company plans.
- Autonomy and accountability for locally owned websites and customer journeys.
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