5 дней назад
Senior Revenue Operations Manager (m/f/d) (B2B SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Revenue Operations Manager (B2B SaaS): Building and scaling the operating model for pipeline management, forecasting, renewals, expansions and customer operations with an accent on cross-functional governance, process ownership and Deal Desk integration. Focus on designing scalable workflows, improving forecast and data quality, guiding commercial operations, and using automation and AI to reduce manual work.
Location: Hybrid work with remote work from home or anywhere within Germany and in-person collaboration from office spaces in Munich
Company
provides a product focused on sustainable and responsible business practices.
What you will do
- Design and scale the revenue operating model across Sales, Customer Success, Deal Desk and adjacent teams.
- Own pipeline, opportunity lifecycle and forecasting processes across new business, renewals and expansions.
- Build scalable renewal, expansion, onboarding, customer health and retention processes.
- Guide the Deal Desk Manager and integrate Deal Desk into wider commercial workflows and governance.
- Partner with Revenue Strategy & Operations and CRM, Tools & Integrations on planning, reporting, automation and system controls.
- Provide leadership with operational insights, risks, recommendations and progress updates.
Requirements
- 7+ years of experience in Revenue Operations, Sales Operations, Customer Operations or a comparable commercial operations role.
- Experience in B2B SaaS or technology, including pipeline management, forecasting, renewals and customer lifecycle operations.
- Experience guiding people, functions or complex cross-functional initiatives.
- Experience working with Deal Desk, Finance and Legal on commercial governance and quote-to-cash processes.
- Hands-on Salesforce experience with strong analytical, process design, project management and organizational change skills.
- Clear communication skills in English are required; German is a plus.
Nice to have
- Experience in an international scale-up or another fast-growing environment.
- Interest in using automation and AI to improve productivity, scalability and decision-making.
- German language skills.
Culture & Benefits
- 30 days of paid vacation.
- EGYM Wellpass membership supporting health and well-being.
- Flexible working models combining remote work and in-person collaboration.
- Open, trust-based culture with honest feedback, knowledge sharing and support.
- Flat hierarchies, short decision-making paths and ownership from day one.
Hiring process
- 30-minute remote interview with People & Culture.
- 45-minute remote interview with the Hiring Manager.
- Role-specific deep dive followed by a team interview.
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