Senior UX Designer (AI)

Location: Remote or hybrid in the United Kingdom, subject to location. Candidates must have a pre-existing right to work and travel within the UK.

Company

hirify.global develops software supporting public services, including emergency response, healthcare, policing, transport, housing, and local authorities.

What you will do

• Lead UX strategy and design direction for mission-critical control room software used by emergency services and public safety organisations.
• Develop and maintain a UX roadmap aligned with user needs, product priorities, technical dependencies, and delivery plans.
• Coordinate design activity across multiple Scrum teams and establish consistent standards, reusable patterns, and design system adoption.
• Design complex user journeys, workflows, interactions, wireframes, prototypes, and implementation-ready designs.
• Plan and conduct user research and usability testing, translating evidence into design recommendations and product decisions.
• Mentor designers, facilitate workshops, collaborate with engineers and stakeholders, and champion accessibility and inclusive design.

Requirements

• Eligibility for UK Security Clearance is required.
• Significant experience designing complex enterprise, case management, operational, or internal digital products, supported by a portfolio showing measurable outcomes.
• Experience leading or supporting UX or Product Designers across multiple delivery teams or workstreams.
• Strong hands-on user-centred design experience covering journeys, interaction design, wireframes, prototypes, and production-ready designs.
• Strong stakeholder management, workshop facilitation, communication, accessibility, and inclusive design skills.
• Experience owning and applying design systems, reusable components, and design patterns, including Material UI.

Nice to have

• Experience in public safety, emergency services, policing, fire, ambulance, justice, or similarly complex operational environments.
• Experience designing products spanning multiple screens, user roles, workflows, or interconnected systems.
• Experience with established design systems such as Material Design or Human Interface Guidelines.
• Experience using AI-powered design, research, or prototyping tools.
• Experience designing AI-enabled product experiences.

Culture & Benefits

• Membership in NEC Digital Studio’s Product Design practice and a user-centred design community.
• Private medical cover funded for employees, with optional family coverage.
• 25 days of paid holiday with the option to buy or sell holiday for FTE employees.
• Life assurance of four times basic salary and a group pension plan with employer contributions up to 8.5%.
• Flexible benefits and free access to more than 15,000 LinkedIn Learning courses.

Hiring process

• Offers are subject to satisfactory vetting, references, and occupational health checks.
• A Disclosure and Barring Service check may be required depending on the role.
• Documentary evidence of the right to work and travel within the UK is required.