4 дня назад
Solutions Consultant Sydney (ANZ) (SaaS)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Solutions Consultant Sydney (ANZ) (SaaS): Advising prospective SMB customers during the sales process and demonstrating how the Braze customer engagement platform delivers value with an accent on product expertise, strategic vision, and AI-powered capabilities. Focus on building technical thought leadership, translating complex technology into customer value, and partnering with sales, marketing, security, and product teams.
Location: Sydney, Australia; based in the Sydney office. The role requires travel of up to 40% at peak times.
Company
provides a customer engagement platform that helps brands deliver personalized, cross-channel customer experiences using marketing automation, journey orchestration, and AI-powered decisioning.
What you will do
- Serve as a trusted technical advisor to prospective SMB customers across the ANZ book of business.
- Use product expertise, strategic vision, and best practices throughout the pre-sales process.
- Demonstrate how the platform and its capabilities deliver value for different customer types and markets.
- Position AI capabilities, including AI Decisioning Studio, AI Content Optimizer, and AI Agents.
- Partner with sales, marketing, security, and product teams on customer engagements and product strategy.
- Build customer confidence by combining technical storytelling with a clear understanding of business value.
Requirements
- Experience in pre-sales consulting, sales engineering, technical account management, or customer success.
- Experience selling into accounts with sophisticated pre-sales consulting or sales engineering teams.
- Strong written and verbal communication skills with consistent follow-up and active listening.
- High intellectual curiosity, accountability, autonomy, and a collaborative approach.
- Domain knowledge in at least two areas including AI, SaaS, mobile, APIs, marketing automation, marketing analytics, or programming.
- Ability to work from the Sydney office and travel up to 40% at peak times.
Culture & Benefits
- Collaborative, transparent, inclusive, and action-oriented working environment.
- Flexible paid time off and comprehensive medical, dental, vision, life, and disability benefits.
- Retirement and employee stock purchase plans, with compensation that may include equity.
- Family services including fertility benefits and equal paid parental leave.
- Professional development through career pathing, learning platforms, and an annual learning stipend.
- Curated in-office experiences, employee resource groups, community volunteering, and donation matching.
Hiring process
- Applications may be reviewed with AI-assisted tools for screening and prioritization.
- Recruiting teams remain responsible for hiring decisions and support the candidate process.
- Candidates may request to opt out of AI-assisted application review where applicable.
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