Senior Executive IT Support

Location: Singapore office; travel between Singapore locations and internationally is required.

Company

hirify.global builds large-scale data storage infrastructure for AI-driven data systems, hyperscale data centers, cloud platforms, and enterprise environments.

What you will do

• Provide dedicated, white-glove IT support and technology advice to C-Suite executives and senior leaders.
• Support Windows and macOS computers, mobile devices, peripherals, applications, conferencing systems, and AV equipment.
• Administer and troubleshoot Microsoft 365, Microsoft Teams, Zoom, Webex, JAMF, Microsoft Intune, and SCCM.
• Deliver hands-on and remote support across corporate offices, executive home offices, and locations with limited on-site IT coverage.
• Provide on-site IT and AV support for board meetings, executive presentations, town halls, and other high-profile events.
• Support data center hardware, coordinate infrastructure escalations, and maintain documentation, security, and ITIL-aligned processes.

Requirements

• At least 5 years of experience in Executive IT Support, VIP Support, Desktop Engineering, Field IT, or a related enterprise IT role.
• Direct experience supporting C-Suite executives, senior leadership, or VIP users in a corporate environment.
• Advanced troubleshooting, configuration, and recovery skills across Windows and macOS, with strong knowledge of PC and Mac hardware, mobile devices, and peripherals.
• Experience with JAMF, Microsoft Intune, SCCM, Microsoft Teams, Zoom, Webex, AV systems, and executive conferencing environments.
• Basic to intermediate networking knowledge, plus experience with data center hardware or infrastructure support.
• Strong discretion, communication, executive presence, autonomy, responsiveness, and willingness to support outside normal business hours and travel domestically and internationally.

Nice to have

• Experience in a high-tech, global, or multinational organization and support across multiple locations and time zones.
• Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• Experience collaborating with data center, networking, infrastructure, security, or systems engineering teams.
• CompTIA A+, Microsoft Modern Desktop Administrator, Apple Certified Support Professional, or ITIL Foundation certification.

Culture & Benefits

• Work in a global organization focused on storage infrastructure for the AI-driven data economy.
• Collaborate with global IT teams, vendors, Communications, Facilities, Security, and external AV partners.
• Operate in a high-visibility role with a formal probationary period assessing technical capability, trust, discretion, responsiveness, and collaboration.
• Work in an inclusive environment that values diversity, belonging, respect, and contribution.