3 часа назад
IT Support Technician (Fintech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Support Technician (Fintech): Delivering end-user technology support across a corporate payments environment with an accent on Windows and Mac administration, Active Directory, cloud productivity tools, and asset management. Focus on diagnosing complex hardware, software, and connectivity issues, deploying and maintaining workplace technology, and improving operational reliability.
Location: Singapore; onsite, full-time
Company
provides payment technology and software solutions for buyers, sellers, financial institutions, and cardholders worldwide.
What you will do
- Resolve hardware, software, and connectivity issues for corporate end users.
- Identify, diagnose, and resolve technical problems to reduce downtime and improve service performance.
- Deploy, configure, and maintain technology supporting onboarding, collaboration, and daily operations.
- Maintain accurate technology asset records for compliance, lifecycle planning, and investment decisions.
- Optimize IT support processes and contribute to scalable service delivery and continuous improvement.
Requirements
- 3–5 years of hands-on end-user technical support experience in a corporate environment.
- Strong experience installing, configuring, troubleshooting, and maintaining Windows and Mac operating systems.
- Experience administering Active Directory and managing user access.
- Knowledge of Microsoft cloud services, Google Workspace, and enterprise productivity tools.
- Strong analytical, communication, prioritization, and independent problem-solving skills.
Nice to have
- Experience supporting multinational financial institutions or similarly regulated industries.
- Experience working with international teams and supporting occasional travel or business needs outside standard office hours.
- A track record of improving user experience, service delivery, or operational efficiency.
Culture & Benefits
- Inclusive, global teams with opportunities to learn and grow.
- Collaborative culture focused on client thinking, ownership, innovation, and shared results.
- Opportunities to contribute to global commerce and technology operations.
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