IT Support Technician (Fintech)

Location: Singapore

Company

hirify.global operates in the payments industry and provides technology solutions supporting global commerce.

What you will do

• Resolve hardware, software, and connectivity issues for employees.
• Diagnose and resolve technical problems to reduce downtime and improve service performance.
• Deploy, configure, and maintain technology for onboarding, collaboration, and daily operations.
• Maintain accurate technology asset records to support compliance and lifecycle planning.
• Identify improvements to support processes, service quality, and operational efficiency.

Requirements

• 3–5 years of hands-on end-user technical support experience in a corporate environment.
• Strong experience with Windows and Mac operating systems, including installation, configuration, troubleshooting, and maintenance.
• Experience administering Active Directory and managing user access.
• Knowledge of Microsoft cloud services, Google Workspace, and enterprise productivity tools.
• Strong analytical, communication, prioritization, and independent problem-solving skills.

Nice to have

• Experience supporting multinational financial institutions or other regulated industries.
• Experience working with international teams and supporting occasional travel or business needs outside standard office hours.
• A track record of improving user experience, service delivery, or operational efficiency.

Culture & Benefits

• Work with global and inclusive teams.
• Collaborate across borders in an evolving payments organization.
• Opportunities to learn from experienced industry professionals and contribute to operational excellence.