Senior Robot Test Operations Manager (Robotics)

Location: Onsite in Pittsburgh, Pennsylvania, United States, with some travel to Salem, Oregon during onboarding and ramp-up. All roles are U.S.-based, and applicants must have current authorization to work in the United States.

Anticipated base salary: $136,000–$176,000 USD annually, plus equity and benefits.

Company

hirify.global develops humanoid robots designed to operate alongside people in warehouses, manufacturing facilities, and distribution centers.

What you will do

• Own robot fleet uptime, scheduling, status tracking, maintenance windows, triage protocols, and issue routing.
• Design and operate multi-robot, extended-duration validation campaigns that reflect customer deployment conditions.
• Run release validation cycles, define acceptance criteria with Systems Engineering, and hold go/no-go authority on test completion.
• Track release issues, publish leadership reports, and build dashboards for uptime, pass rates, intervention rates, mission success, and release readiness.
• Improve telemetry, logging, diagnostic tooling, runbooks, test protocols, onboarding guides, and operational playbooks.
• Provide data-driven feedback to Software and Hardware Engineering on failures, usability friction, and real-world reliability.

Requirements

• 5+ years of hands-on experience in test operations, system validation, or field operations for complex electromechanical or robotic systems.
• Experience managing fleets of hardware-software integrated systems such as robots or autonomous vehicles in operational test environments.
• Experience designing customer-representative test scenarios and working independently in fast-paced environments.
• Proficiency with log analysis and telemetry tools, including correlation of hardware, software, and sensor data for root-cause identification.
• Experience with Jira or equivalent issue management, release labeling, triage workflows, and escalation protocols.
• Familiarity with reliability engineering concepts, including MTBI, intervention-rate analysis, and wear-pattern identification.

Culture & Benefits

• Collaborative, fast-moving environment where validation findings influence engineering decisions and product quality.
• 401(k) plan with a 6% company match and company stock options.
• Company-paid medical, dental, vision, and short- and long-term disability insurance from the first day.
• Flexible unlimited PTO for exempt employees, paid sick leave and vacation for non-exempt employees, and 12 company holidays.
• Paid parental leave, professional development and tuition reimbursement, relocation assistance for eligible roles, and an annual discretionary bonus for eligible roles.
• Catered lunches and refreshments at the Pittsburgh and Salem locations.