Senior Field Engineer, Industrial Robotics

Location: United States; hybrid workplace with frequent international travel of up to 60% and work in customer environments.

Company

Develops mobile industrial robots with legged mobility, camera- and LIDAR-based sensing, and AI-powered inspection software for energy, process, and utility companies.

What you will do

• Lead complex, multi-site customer deployments from onboarding through operational autonomy, managing timelines and value delivery.
• Serve as the primary point of contact for customer leadership and operations teams, driving adoption and change management.
• Coordinate field technicians and internal specialists, allocate resources, and resolve on-site issues.
• Advise industrial customers on integrating robotics into operational workflows and connect customer needs with technical teams.
• Deliver training and enablement sessions for operators, plant management, and other stakeholders.
• Translate field insights into actionable requirements for Product and R&D teams.

Requirements

• Degree in engineering, robotics, or a related field.
• Customer-facing experience with robotics, industrial automation, or complex technical systems.
• Excellent communication skills with the ability to present to executives and operational teams.
• Experience managing stakeholders, organizational dynamics, and user adoption in industrial environments.
• Ability to coordinate teams and maintain project continuity in high-pressure, international settings.
• Willingness to travel internationally frequently, up to 60%, and work directly in customer environments.

Nice to have

• Experience deploying robots or other automation systems.
• Linux and command-line experience.
• Familiarity with network infrastructure.

Culture & Benefits

• Hybrid work environment.
• Supportive, inclusive workplace that values diverse perspectives.
• Opportunities to grow skills in robotics, field operations, and customer success management.
• Collaboration with research and development teams to improve robotics products.