Sales Operations Manager

Location: Hybrid role open to candidates based in Edmonton, Toronto, Vancouver, or Kitchener-Waterloo, Canada

Salary: $98,300–$133,100 CAD annual base salary, with a midpoint of $115,700

Company

hirify.global provides software for small home-service businesses to manage quoting, scheduling, invoicing, payments, and customer relationships.

What you will do

• Partner with an assigned sales channel and advise Sales leaders on operational priorities, performance drivers, and improvement opportunities.
• Investigate operational problems through stakeholder interviews, workflow reviews, data analysis, and testable hypotheses.
• Lead projects from discovery and scoping through execution, rollout, adoption, and post-launch measurement.
• Define requirements, project plans, milestones, dependencies, risks, success measures, and rollout communications.
• Coordinate with RevTech, Enablement, Sales Planning, Finance, Analytics, and Sales stakeholders.
• Monitor adoption, process health, stakeholder feedback, and outcomes such as productivity, conversion, pipeline quality, sales cycle, and forecast accuracy.

Requirements

• 3–5 years of experience in management consulting, technology, strategy, business operations, or revenue operations.
• Structured problem-solving skills, including using data and stakeholder interviews to develop recommendations.
• Strong written communication, executive-ready recommendations, and leadership facilitation skills.
• Demonstrated ownership of workstreams from problem definition through delivery and measurement.
• Ability to manage multiple priorities, make operational decisions, and escalate risks appropriately.
• Ability to identify opportunities to apply AI and automation to sales-channel workflows.

Nice to have

• Experience in Sales Operations, Revenue Operations, go-to-market operations, or strategic operations.
• Experience supporting inbound, outbound, account management, or channel-partnership sales teams.
• Familiarity with Salesforce and other sales technology platforms.
• Experience with system implementations, process redesign, user acceptance testing, or operational rollouts.
• Exposure to sales planning, forecasting, routing, pipeline management, compensation, or performance reporting.

Culture & Benefits

• Inclusive, transparent, collaborative, and innovation-focused work environment.
• Extended health benefits with fully paid premiums for physical and mental health.
• Retirement savings matching through RRSP, TFSA, or FHSA options, plus stock options.
• Talent development programs, coaching, learning opportunities, and leadership programs.
• Annual health and wellness stipends and opportunities for career development.