Senior Field Service Engineer (Semiconductor)

Location: Remote - US; based in the Phoenix, AZ area. The role supports customer sites and may require domestic and international travel, on-call work, night shifts, weekends, and work in clean rooms.

Base salary: $40.47–$54.75 USD per hour, plus eligibility for an annual discretionary bonus.

Company

hirify.global provides robotics, integrated automation systems, and contamination-control solutions for semiconductor manufacturing and life sciences laboratories.

What you will do

• Install, modify, test, upgrade, repair, and maintain equipment hardware and software.
• Troubleshoot complex equipment malfunctions and implement corrective actions.
• Interface with customers, participate in operational meetings, and present service updates.
• Train customer and Brooks personnel and mentor less experienced Service Engineers.
• Prepare service reports, project plans, training plans, certification matrices, and process documentation.
• Support continuous improvement initiatives and respond to changing priorities, equipment downtime, and escalations.

Requirements

• Associate’s degree in a technical discipline, technical certificate, or equivalent experience.
• At least 5 years of electro-mechanical or electronics technical support and repair experience.
• Experience with lasers, sensing devices, robotic positioning circuitry, microelectronics schematics, and digital circuits.
• Proficiency with PCs, Windows, and DOS-based operating systems.
• Valid driver’s license, reliable transportation, ability to obtain a passport, and eligibility to work in the United States are required.
• Ability to lift up to 50 pounds, work in confined or awkward spaces, climb ladders or scaffolding, use PPE, and travel as needed.

Culture & Benefits

• Collaborative, customer-focused environment centered on innovation and continuous improvement.
• Medical, dental, vision, and disability insurance.
• 401(k) plan.
• Company-paid holidays and PTO for non-exempt employees.
• Flexible scheduling aligned with customer needs, including compressed work weeks, night shifts, weekends, and on-call assignments.

Hiring process

• Specific work expectations and flexibility arrangements are discussed during the interview process.
• Recruiters provide additional details about compensation and benefits during hiring.