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2 дня назад

Application Field Service Engineer (Semiconductor Equipment)

Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Application Field Service Engineer (Semiconductor Equipment): Supporting pre-sales and post-sales activities for complex electronics manufacturing equipment with an accent on customer demonstrations, material evaluation, installations, servicing, and repair. Focus on troubleshooting equipment systems, training customers, providing technical support, and traveling domestically and internationally.

Location: Remote in Texas, United States; travel required up to 75%, including domestic and international travel.

Company

Nordson Electronics Solutions supplies surface treatment and precision fluid dispensing equipment for semiconductor, printed circuit board, and precision assembly manufacturers.

What you will do

  • Support pre-sales and post-sales activities, including customer demonstrations and material evaluations.
  • Install, service, troubleshoot, repair, and approve the operational quality of complex equipment and systems.
  • Train customers on equipment operation and maintenance.
  • Provide call center phone support and maintain information in the CRM system when not traveling.
  • Serve as the primary technical support contact for assigned customer accounts.
  • Analyze moderately scoped technical problems and determine appropriate actions within established procedures.

Requirements

  • Technical degree in Mechanical Engineering, Electrical Engineering, or an equivalent qualification.
  • 1–3 years of related experience.
  • Exposure to the printed circuit board and semiconductor packaging industries.
  • Ability to travel 50–75%, domestically and internationally.
  • Analytical thinking, troubleshooting ability, self-management, and strong customer communication skills.
  • English proficiency sufficient for customer communication and technical support.

Culture & Benefits

  • Collaborative and dynamic work environment.
  • Commitment to diversity and inclusion.
  • Supportive culture within a growing global electronics manufacturing organization.
  • Training and opportunities to build technical skills and advance professionally.

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