Hospitality Coordinator

Location: hirify.global Vancouver Campus, Vancouver, BC, Canada; onsite role with no work-from-home accommodations

Salary: $4,732.00–$4,972.00 CAD monthly

Company

hirify.global's Green College is an interdisciplinary residential college that supports academic dialogue, public lectures, performances, workshops, and private events for residents, visiting scholars, artists, and the wider community.

What you will do

• Welcome visitors, residents, faculty, guests, and members of the campus community as the first point of contact.
• Coordinate room reservations, facility services, maintenance requests, access, mail, packages, and day-to-day resident support.
• Provide executive support to the principal, including calendar management, meeting coordination, correspondence, catering, and sensitive communications.
• Resolve complex hospitality, visitor-room, event, maintenance, complaint, and emergency issues with tact and sound judgment.
• Recruit, train, schedule, and supervise up to five part-time student assistants supporting after-hours check-ins and lockouts.
• Support marketing campaigns, service data collection, distribution lists, galas, large community events, and event setup and takedown.

Requirements

• High school graduation plus one year of post-secondary education and four years of related experience, or an equivalent combination of education and experience.
• Exceptional oral and written communication, organizational, scheduling, teamwork, customer service, and time-management skills.
• Ability to exercise tact and discretion with confidential or culturally sensitive matters and to deal calmly with difficult situations.
• Ability to prioritize, multitask, work independently under pressure, maintain accuracy, and meet deadlines.
• Intermediate ability with word-processing, spreadsheet, and database applications; ability to type 50 words per minute.
• Must work onsite at the hirify.global Vancouver Campus; the role is not eligible for work-from-home accommodations.

Nice to have

• Hotel and event management experience.
• Experience working in a culturally diverse environment.
• Experience supporting events, facilities, or hospitality operations.

Culture & Benefits

• Staff position covered by CUPE 2950.
• Work in an interdisciplinary residential college that promotes dialogue, creativity, belonging, equity, diversity, and inclusion.
• Support approximately 70 public events annually, along with workshops and private events.
• Collaborate with residents, visiting scholars, artists, innovators, faculty, guests, and campus community members.
• Ongoing position with full-time employment.