Senior Customer Marketing Manager (Fintech)

Location: United States; remote-first

Salary: $115,100–$169,200 USD annually, depending on geographic zone and experience.

Company

hirify.global is a fintech and SaaS company building financial automation tools that help businesses manage spending and operational processes.

What you will do

• Lead customer marketing strategy for Tier 1 product launches, monthly product showcases, and customer education programs.
• Develop webinar and virtual lunch-and-learn programs supporting education, retention, adoption, and cross-sell.
• Set the strategy for in-person customer experiences, including audiences, objectives, formats, promotion, and success measures.
• Partner with Community on customer engagement, education, advocacy, feedback, and communications.
• Coordinate Product Marketing, Product, Marketing Operations, Analytics, Creative, Sales, and Events stakeholders.
• Define operating rhythms, manage dependencies, and represent the customer perspective in planning and decision-making.

Requirements

• 5+ years of experience in customer marketing, lifecycle marketing, growth marketing, integrated marketing, or a related discipline.
• Experience leading product launches, customer education programs, webinars, or customer events from strategy through measurement.
• Strong partnership-building skills with Product Marketing and senior cross-functional stakeholders.
• Strong project management, analytical, written, verbal communication, and stakeholder-influence skills.
• Experience with marketing automation, customer communication, or webinar platforms such as Inflection, Pendo, Goldcast, or SFDC.
• Must already be authorized to work in the United States without current or future visa sponsorship.

Nice to have

• Experience in B2B, SaaS, fintech, payments, or product-led growth.
• Experience working with accountant firms.
• Bachelor’s degree or equivalent practical experience.

Culture & Benefits

• Remote-first work environment with offices in San Jose, California, and Draper, Utah, plus opportunities for in-person collaboration.
• Medical, dental, and vision plans, with employee health coverage options.
• HSA and FSA accounts, life insurance, disability coverage, and an employee assistance program.
• Observed holidays, wellness days, flexible time off, and wellness initiatives.
• Employee stock purchase, recognition, referral, and discount programs.

Hiring process

• The hiring process is designed to support a transparent and inclusive evaluation, with accommodations available at every stage.
• Unapproved external assistance, including generative AI, is prohibited during live interviews or assessments.