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Описание вакансии
Текст:
TL;DR
Renewals Manager (West) (Cybersecurity/SaaS): Managing quote-to-close renewals and customer retention for Wiz's cloud security platform with an accent on renewal forecasting, risk mitigation, and contract expansion. Focus on identifying at-risk customers, coordinating with Customer Success, Sales, Legal, Deals Desk, and partners, and improving renewal processes at scale.
Location: Remote, must be located in the Western United States
Salary: $69,000–$94,000 USD base salary per year, plus bonus, equity, and benefits
Company
Wiz provides an AI-powered cloud and application security platform that connects code, cloud, and runtime security in a shared context.
What you will do
- Manage the quote-to-close process for renewals beginning 120–90 days before the renewal date.
- Achieve retention, growth, and contract-term extension targets for existing customers.
- Partner with Customer Success to assess customer health and define renewal strategies.
- Maintain accurate renewal forecasts and manage multiple commercial customers concurrently.
- Identify at-risk renewals, mitigate contraction and churn, and escalate customer concerns when needed.
- Build relationships with channel and alliance partners and collaborate with Sales, Legal, and Deals Desk on joint opportunities and process improvements.
Requirements
- Must be located in the Western United States.
- At least 2 years of related cybersecurity and renewals experience.
- Experience in a SaaS revenue organization, such as Sales, Customer Success, or renewals.
- Strong understanding of SaaS offerings and pricing models, with the ability to learn Wiz’s offerings quickly.
- Ability to work independently and collaboratively while managing customer and partner renewal processes.
- Must have the legal right to work in the United States without visa sponsorship; visa sponsorship is not available.
Nice to have
- Five years of related cybersecurity and renewals experience.
- Previous success exceeding renewal quotas.
- Experience with Salesforce, CPQ, IronClad, or ChurnZero.
- Collaborative and entrepreneurial working style.
Culture & Benefits
- Full-time employment with base salary, bonus, equity, and benefits.
- Work with Sales, Customer Success, Legal, Deals Desk, and channel partners in a cross-functional environment.
- Contribute to a rapidly growing cybersecurity company serving major global enterprises.
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