Enterprise Renewals Specialist (Remote, East Coast) (Cybersecurity)

Location: USA - Remote, East Coast

Salary: $110,000–$160,000 per year, plus eligibility for bonuses, equity grants, and benefits.

Company

A global cybersecurity company develops an AI-native security platform that processes large-scale event data and protects organizations from breaches.

What you will do

• Protect and grow annual recurring revenue by supporting strategic and enterprise sales teams with renewal contracts.
• Develop customer-centric renewal strategies and align commercial renewals with Flex, Reflex, upsell, consolidation, and module upgrade opportunities.
• Prepare and present renewal offers 90–120 days before contract expiration.
• Manage contract processes, Flex activations, commercial negotiations, price increases, and renewal close activities.
• Research customer license purchases and utilization, recommend renewal proposals, and forecast renewal risks.
• Partner with field sales and Customer Value Architects to mitigate account risks and advise on renewal policies.

Requirements

• Five years of experience in enterprise renewals, deal support, contract management, or customer success.
• Experience managing SaaS subscription renewals and working with an annual recurring revenue business model.
• Experience in high tech, SaaS, or cybersecurity environments.
• Proficiency with Microsoft Excel and prior experience with Salesforce.com and/or Salesforce CPQ.
• Strong communication, organization, attention to detail, prioritization, and independent working skills.
• Proven experience using AI technologies to improve decision-making, workflows, efficiency, and business outcomes.

Culture & Benefits

• Remote work with flexibility and autonomy.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays, plus paid parental and adoption leave.
• Professional development opportunities for employees at every level.
• Employee networks, neighborhood groups, volunteer opportunities, and office amenities.
• Health insurance, 401(k), equity awards, and other U.S. benefits.