3 часа назад
Head of Partners – Delivery & Ecosystem
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Head of Partners – Delivery & Ecosystem (SaaS/Airline Technology): Building and scaling a strategic delivery-partner network for Accelya’s modular SaaS platform with an accent on hyperscalers, systems integrators, and implementation quality. Focus on onboarding partners, governing implementation performance, resolving delivery escalations, and increasing partner autonomy across complex airline customer deployments.
Location: Windsor, UK; hybrid remote/office working environment
Company
provides an open, modular software platform for the airline industry, supporting passenger, cargo, retailing, offer, and settlement processes for more than 200 airlines.
What you will do
- Map and prioritise hyperscalers, systems integrators, and specialist implementation partners with relevant airline delivery experience.
- Identify, assess, onboard, and mature new delivery partners based on technical capability, delivery fit, and cultural alignment.
- Own the partner relationship lifecycle from initial engagement through mature, self-sufficient delivery capability.
- Monitor implementation quality, timeliness, defect and escalation rates, and airline customer experience.
- Act as the operational escalation point for partner-led delivery risks and coordinate resolution with partners and internal delivery teams.
- Work with Professional Services, Delivery, Product, Engineering, Customer Success, and Commercial teams on release readiness, governance, and partner performance.
Requirements
- 10+ years of experience in operational partner, alliance, or ecosystem roles focused on technical delivery and implementation rather than quota-carrying channel sales.
- Experience with a hyperscaler partner organisation, global or regional systems integrator, or enterprise SaaS delivery-partner ecosystem.
- Track record of building a partner or systems-integrator network from an early stage.
- Strong understanding of SaaS architectures, integration methodologies, and complex multi-stakeholder implementation environments.
- Strong operational and stakeholder leadership, including the ability to hold partners accountable for delivery quality.
- Experience in the airline, travel, or another regulated and complex enterprise sector is advantageous.
Nice to have
- Strong airline-industry experience implementing SaaS solutions into the airline ecosystem.
- Experience with multi-module or multi-SKU enterprise platforms.
- Global ecosystem development experience spanning hyperscaler and systems-integrator partners.
- Hands-on experience creating partner frameworks and processes from scratch.
Culture & Benefits
- Open culture and a new, high-ownership remit.
- Flexible working hours and hybrid remote/office work.
- Work-life balance.
- Dynamic, multicultural, global environment.
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