3 часа назад
Partner Services Manager (EMEA)
75 000 - 90 000GBP
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Partner Services Manager (EMEA) (GRC/SaaS): Leading partner enablement, delivery readiness, and account ownership across EMEA, MENA, and APAC with an accent on enterprise software implementations, partner capability development, and cross-functional execution. Focus on managing delivery escalations, conducting root cause analysis, building scalable enablement processes, and preparing executive-ready performance updates.
Location: Hybrid, London, United Kingdom
Salary: £75,000–£90,000 per year, plus bonus
Company
provides an AI-powered GRC Intelligence Platform for enterprise customers, supporting audit, risk, ESG, and information security programs.
What you will do
- Lead partner enablement and delivery readiness across EMEA, MENA, and APAC.
- Execute structured training plans, conduct monthly enablement calls, and support partners in building Centres of Excellence.
- Own day-to-day relationships with assigned partners and drive delivery quality, capability growth, and operational self-sufficiency.
- Work with Sales, Alliances, Solutions, Services, and Product to align opportunities with partner capability and delivery requirements.
- Manage delivery escalations, perform root cause analysis, and implement corrective actions and process improvements.
- Prepare executive-ready updates on partner performance, risks, and strategic progress.
Requirements
- 8+ years of relevant experience, including at least 2 years working with the Platform or another GRC platform.
- Experience working with partners in an enterprise software ecosystem, including training, escalations, webinars, and advisory support.
- Experience advising on complex enterprise software implementations and working across multifaceted implementation teams.
- Experience with multiple product lines and willingness to learn additional modules.
- Strong communication, stakeholder management, analytical, and senior-presentation skills.
- Ability to work autonomously, manage ambiguity, make sound decisions, and drive cross-functional improvement.
Culture & Benefits
- Employee health coverage and a pension scheme with company contributions.
- 25 days of annual leave plus bank holidays.
- $200 per month in lifestyle support through the LYBL benefit.
- Birthday and volunteering time off.
- Employee resource groups and team and company-wide gatherings.
- Background checks are required.
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