Sr. IT Agile Project Manager - ServiceNow

Location: Virtual Office (Illinois), United States

Salary: $120,800–$212,400 base compensation per year

Company

hirify.global provides an AI-powered experience orchestration platform that connects people, systems, data, and AI for more than 8,000 organizations worldwide.

What you will do

• Own end-to-end delivery of multiple concurrent ServiceNow projects, including scope, schedules, milestones, dependencies, resources, risks, and business outcomes.
• Develop integrated project plans, delivery roadmaps, implementation schedules, and release plans.
• Facilitate sprint planning, backlog refinement, stand-ups, reviews, retrospectives, and Kanban delivery activities.
• Coordinate developers, architects, business analysts, QA, platform administrators, security, infrastructure, identity, data, vendors, and business stakeholders.
• Manage risks, issues, dependencies, constraints, decisions, testing, change management, implementation readiness, and production deployments.
• Provide delivery metrics, governance materials, dashboards, executive reporting, and clear business context for complex technical initiatives.

Requirements

• 7+ years of experience in IT project management, technical program management, Agile delivery, Scrum Master, or related technology delivery roles.
• Hands-on experience supporting or delivering initiatives on the ServiceNow platform and managing complex cross-functional technology initiatives.
• Strong knowledge of Scrum, Kanban, hybrid Agile, project planning, risk and issue management, dependency management, governance, and executive reporting.
• Experience managing multiple concurrent projects and partnering with Product Owners, engineering teams, architects, business stakeholders, vendors, and technology leadership.
• Experience with Jira, Confluence, or comparable Agile and project management tools.
• PMP, PMI-ACP, Certified ScrumMaster, SAFe, Kanban, or comparable certification.

Nice to have

• Experience with enterprise ServiceNow implementations, enhancements, upgrades, integrations, or platform transformation programs.
• Knowledge of ServiceNow ITSM, ITOM, CMDB/CSDM, HRSD, CSM, SPM, SAM/HAM, Employee Center, Demand Management, or Agile Development.
• Experience with ServiceNow Centers of Excellence, platform governance, release management, organizational change management, or enterprise transformation.
• Experience coordinating globally distributed teams and third-party implementation partners.

Culture & Benefits

• Flexible work schedules and work-from-home opportunities.
• Medical, dental, vision, and telehealth coverage.
• Open Time Off, 10 paid holidays, and a 401(k) matching program.
• Development, mentorship, leadership training, and career growth opportunities.
• Adoption assistance, fertility treatment benefits, paid volunteer time, and well-being resources.

Hiring process

• Application review by Talent Acquisition and the hiring team.
• Zoom interview followed by meetings with the hiring manager and interview team.
• Most processes include no more than five interviews before final steps.