2 часа назад
Senior Account Director (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Account Director (AI): Growing strategic enterprise technology accounts through executive relationship management, account planning, renewals, and expansion with an accent on AI, software engineering, cloud services, and digital transformation. Focus on building multi-threaded C-level partnerships, leading commercial negotiations and QBRs, managing expansion pipelines, and protecting long-term customer value.
Location: Mexico City, CDMX, Mexico
Company
designs, builds, and scales AI-powered solutions across software development, cloud, data, and artificial intelligence.
What you will do
- Own strategic enterprise accounts, revenue targets, retention, and long-term growth.
- Develop account growth plans and identify upsell and cross-sell opportunities across AI Solutions, Software Engineering, Cloud Services, Data & Analytics, Cybersecurity, Product Development, and Managed Services.
- Build trusted relationships with C-level executives, business leaders, and senior technology stakeholders.
- Lead QBRs, EBRs, strategic planning sessions, technology roadmap discussions, negotiations, renewals, and contract expansions.
- Manage expansion pipelines, forecasts, CRM data, account health, risks, and revenue reporting.
- Partner with Delivery, Customer Success, Recruiting, and Executive Leadership teams to maximize customer value and resolve escalations.
Requirements
- 8+ years of experience in Account Management, Enterprise Sales, Client Services, or Strategic Customer Success.
- 5+ years managing enterprise technology services accounts, preferably in software development, consulting, or technology services.
- Demonstrated success growing multi-million-dollar accounts through upselling, cross-selling, renewals, and expansion.
- Strong C-level relationship management, strategic account planning, commercial negotiation, forecasting, and pipeline management skills.
- Strong understanding of software development, Agile delivery, cloud technologies, AI, and digital transformation.
- Advanced or fluent English and Spanish proficiency at C1+ level is required.
Nice to have
- Experience in a nearshore software development company or managing Fortune 1000 accounts.
- Knowledge of AWS, Azure, Google Cloud, data platforms, and generative AI.
- Familiarity with MEDDICC, Challenger, or Value Selling methodologies.
Culture & Benefits
- High-performance culture focused on Empowering Excellence, Collaborative Teamwork, Respect, Transparency, and Efficient Communication.
- Opportunity to work on AI-native transformation and scalable products with multidisciplinary teams.
- Environment emphasizing fast learning, ownership, and modern ways of working.
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