5 дней назад
Manager, SMB Sales (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Manager, SMB Sales (AI): Leading and developing an inbound SMB sales team responsible for converting qualified opportunities into Toptal clients with an accent on consultative selling, pipeline discipline, coaching, and portfolio expansion. Focus on improving conversion through call reviews, AI-assisted sales processes, structured performance management, and cross-functional sales strategy.
Location: Remote within Canada, Mexico, South America, or EMEA
Company
is a global network of business, design, and technology talent that helps companies scale their teams on demand through a fully remote operating model.
What you will do
- Lead, coach, and develop Client Advisors in discovery, qualification, portfolio selling, deal management, and client follow-up.
- Review live and recorded calls, run role-plays, provide actionable feedback, and improve individual and team sales performance.
- Own and continuously refine the inbound sales playbook using conversion data, call audits, and opportunity insights.
- Manage pipeline quality, forecasting discipline, performance expectations, onboarding, ramp-up, career development, and succession planning.
- Recruit and interview Client Advisors, identify consultative potential, and build a high-performing inbound sales team.
- Partner with Client Services, Talent Operations, Client Experience, People, sales enablement, and specialist teams on strategy, reporting, and operational improvements.
Requirements
- Bachelor’s degree.
- At least three years of B2B sales experience, including one to two years leading inbound, inside, or end-to-end SMB sales teams.
- Demonstrated success improving sales performance through coaching, opportunity management, and clear accountability.
- Experience managing team pipelines and forecasts in a CRM.
- Strong written and verbal communication skills, including presenting metrics and strategy to cross-functional partners.
- Full availability during working hours; English-language resumes and communication are required.
Nice to have
- Experience with portfolio selling across multiple products or service lines.
- Experience with MEDDPICC, Challenger, SPIN, Sandler, or a similar sales methodology.
- Software, technology, or professional-services sales leadership experience.
- Fluency with AI-assisted call review, conversation intelligence, CRM workflows, and modern sales tooling.
Culture & Benefits
- Fully remote work within the stated geographic regions.
- High-performance culture built around accountability, continuous improvement, and transparent communication.
- Structured leadership and sales training, onboarding, coaching, and career development.
- Cross-functional collaboration in a distributed international organization.
- Visa sponsorship or assistance is not offered.
Hiring process
- Interview evaluation covers consultative sales mastery, coach-first leadership, talent judgment, analytical thinking, communication, and accountability.
- Expect assessment of discovery, qualification, coaching, call review, opportunity management, and data-driven performance improvement.
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