Data Center Operations Manager (AI Infrastructure)

Location: On-site in Liverpool, UK. Existing right to work in the UK is required; visa sponsorship is not available.

Company

Builds a full-stack AI cloud spanning data centers, hardware, and a cloud platform for AI teams.

What you will do

• Lead, support, coach, and develop a shift-based team of Data Center Technicians.
• Organize shift coverage, priorities, handovers, workload, and daily site operations.
• Own the complete hardware lifecycle, including receiving, inventory, deployment, break/fix, replacement, relocation, RMAs, and decommissioning.
• Coordinate rack-and-stack work, component replacement, copper and fiber cabling, cluster deployments, capacity expansions, and hardware refreshes.
• Lead on-site responses to hardware and connectivity incidents, maintaining documentation, escalation paths, and stakeholder communication.
• Build operating procedures, runbooks, safety practices, records, and the technician team as the site grows.

Requirements

• Existing right to work in the UK; no visa sponsorship is available.
• Hands-on experience in data-center operations or a comparable critical-infrastructure environment.
• Experience leading shift-based technical teams and working with server hardware, rack-and-stack, component replacement, and structured cabling.
• Working knowledge of copper and fiber installation, optics, and link-level troubleshooting.
• Experience managing hardware deployments, incidents, inventory, and operational priorities.
• Strong people-management skills, including coaching, performance management, recruitment, and team development.

Nice to have

• Experience with high-density GPU infrastructure or NVIDIA Ampere, Hopper, or Blackwell platforms.
• Experience with direct-to-chip liquid cooling loops.
• Experience leading cluster deployments, data-hall expansions, or large hardware refresh projects.
• Experience establishing a new site, building a technician team, or creating operating procedures from the ground up.
• Familiarity with colocation service agreements, provider escalations, and operational performance reviews.

Culture & Benefits

• Full-time, permanent employment with on-site work in Liverpool.
• Cash and equity compensation with additional benefits.
• Work alongside engineers, researchers, and infrastructure partners in a global AI ecosystem.
• Participation in an on-call rotation and leadership during urgent incidents outside normal working hours when required.
• Opportunity to help shape a growing operation and build the local technician team.