Sr Operations Specialist, Labs (Robotics)

Location: Charlotte, NC, United States; regional travel between sites and merchant locations is required

Company

hirify.global Labs is an independent hirify.global team exploring robotics and automation for long-term last-mile logistics, including autonomous aviation technologies.

What you will do

• Own day-to-day scheduling and staffing coverage across every site in the region.
• Manage flexible staffing platforms, fill coverage gaps, and keep the workforce pool operating smoothly.
• Onboard and train temporary and contract workers while maintaining accurate, audit-ready records.
• Monitor compliance and training status, identify gaps, and create content to close them.
• Provide day-to-day guidance to workers, support regional sites as a runner, and build relationships with merchants and local partners.
• Share operational feedback that improves processes, product experiences, service reliability, and community adoption.

Requirements

• Previous experience in operations, logistics, scheduling, or team leadership.
• Experience managing a flexible workforce through a staffing platform tool.
• Strong organizational skills and ownership of compliance and training records.
• Reliable personal vehicle and valid driver's license required for regional travel and runner coverage.
• Ability to work autonomously and manage a broad scope of operational ownership.

Nice to have

• Last-mile delivery experience.

Culture & Benefits

• Work within an independent labs team focused on robotics, automation, and autonomous aviation.
• Gain experience supporting an emerging drone delivery service.
• Collaborate with regional leadership and local partners.