Business Director/Managing Director

Location: Phoenix, AZ, USA; onsite four days per week for the first 4–6 months, then three days per week. Approximately 10% travel, primarily between Phoenix and New York. Occasional meetings with second- and third-shift teams are required.

Salary: $172,400–$275,800 annually. The base salary budget is $160,000–$170,000.

Company

hirify.global provides marketing, packaging, print, and supply chain solutions through a global network serving clients across 28 countries.

What you will do

• Lead a large Phoenix-based client account with more than $8M in annual revenue across two service delivery centers.
• Manage and develop four direct reports, including Account Directors, a General Manager, and an Account Manager.
• Oversee service delivery, client satisfaction, operational performance, talent development, and continuous improvement.
• Own sector strategy, P&L, budget, EBIT delivery, investment priorities, and annual growth targets.
• Build executive-level client and industry relationships, identify opportunities, and lead RFPs, consultancy reviews, audits, sales cycles, and contract negotiations.
• Partner with Business Development, Operations, and functional teams to deliver multi-service solutions and manage operational, compliance, and financial risks.

Requirements

• Bachelor’s degree required; an advanced degree is a plus.
• 10+ years of experience managing people in a national or global customer service, outsourcing, or professional services environment.
• 5+ years of business development experience with senior-level client contacts and 5+ years of P&L management responsibility.
• Proven ability to develop complex multi-service solutions, lead clients through the full sales cycle, and grow business while protecting profit and client satisfaction.
• Strong communication, presentation, mentoring, coaching, matrix-management, and ambiguity-management skills.
• Willingness to travel approximately 10% and work onsite in Phoenix according to the required schedule.

Culture & Benefits

• Professional work environment with business casual or professional attire.
• Medical, dental, and vision coverage, paid time off, disability insurance, life insurance, and a 401(k) with company match.
• Tuition assistance, maternity leave, adoption assistance, and employer or partner discounts.
• Employment is contingent on successful completion of a background check and drug screen.