5 часов назад
Senior Vice President, Global Sales & Customer Experience
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Vice President, Global Sales & Customer Experience (AI-enabled commercial transformation): Leading a global sales and customer experience organization across North America, Europe and Asia Pacific with an accent on strategic account growth, complex infrastructure transactions and customer lifecycle ownership. Focus on embedding AI and automation into forecasting, account intelligence and proposal development while aligning capacity, pricing, contracting and enterprise execution.
Location: Dallas, TX, United States; extensive international travel required
Company
is building a global, customer-centric commercial organization focused on data center, cloud and digital infrastructure growth.
What you will do
- Lead the global commercial and customer experience organization across North America, Europe and Asia Pacific.
- Build and execute the commercial plan across priority customers, markets and campuses while balancing expansion and new-logo growth.
- Own the customer lifecycle from opportunity development and contracting through delivery, service, renewal and expansion.
- Modernize sales processes, strategic account planning, pipeline reviews and forecasting using Salesforce as the system of record.
- Embed AI and automation into account intelligence, demand identification, forecasting, proposal development and customer communications.
- Lead complex build-to-suit and multi-phase campus transactions while aligning Development, Engineering, Operations, Finance and Legal.
Requirements
- 12+ years of progressive commercial leadership experience, including leadership of a global or multi-regional sales organization.
- Bachelor's degree or equivalent professional experience; an advanced degree is valued.
- Experience transforming sales structures, coverage models, incentives and processes while sustaining bookings momentum.
- Experience leading sales or revenue operations, including Salesforce or a comparable CRM, forecasting, analytics and enablement.
- Experience closing large, capital-intensive transactions with sophisticated buyers and managing pricing, contract structure, risk and returns.
- Ability to travel extensively, including internationally.
Nice to have
- Data center, cloud or digital infrastructure experience, including exposure to hyperscale and large enterprise technology buyers.
- Experience using AI, automation and data to improve commercial productivity and customer insight.
- Experience in a private-equity- or infrastructure-investor-backed environment.
- General manager mindset with an emphasis on integrity, ownership, collaboration and developing future leaders.
Culture & Benefits
- Executive leadership role working across Development, Engineering, Construction, Operations, Asset Management, Legal and Finance.
- Focus on customer-centric growth, durable operating systems and succession planning.
- Equal opportunity employment and reasonable accommodation for qualified individuals with disabilities.
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