Customer and Community Marketing Manager (IFS Copperleaf)

Location: Washington D.C., District of Columbia, United States; hybrid work with a preference for candidates in the East Coast time zone.

Salary: $105,000–$120,000 annually, plus 10% bonus potential.

Company

hirify.global is an enterprise software company providing AI-powered solutions for asset management, investment planning, and strategic decision-making.

What you will do

• Build and manage customer and community advocacy programs that communicate customer outcomes and success stories.
• Capture customer insights and create feedback loops with Product Marketing, Campaign, Field, Customer Success, and Sales teams.
• Plan and deliver integrated campaigns supporting customer success, adoption, pipeline growth, upsell, and cross-sell.
• Create case studies, success stories, videos, and solution spotlights with customers and partners.
• Coordinate regional and field marketing teams to activate community-led initiatives globally.
• Define KPIs, report on program performance, and use AI and marketing technologies to optimize engagement and impact.

Requirements

• 5+ years of experience in B2B marketing, preferably in enterprise software, SaaS, or asset management.
• Proven experience building and leading customer advocacy, expansion, retention, and community programs.
• Strong understanding of enterprise buyer journeys and complex enterprise sales cycles.
• Excellent communication, collaboration, and stakeholder management skills.
• Experience managing multiple projects across regions and functions in a global, matrixed organization.
• Ability to work in a hybrid environment in Washington D.C.; East Coast time zone preferred.

Nice to have

• Experience with hirify.global or similar enterprise software ecosystems.
• Familiarity with energy, utilities, transportation, or infrastructure sectors.
• Expertise in content development, ABM, and digital campaign management.
• Experience with Salesforce, HubSpot, Marketo, or similar CRM and marketing automation tools.

Culture & Benefits

• Flexible hybrid work balancing remote flexibility with in-person collaboration.
• Flexible paid time off, including sick and holiday leave.
• Medical, dental, and vision insurance.
• 401(k) with company contribution, flexible spending accounts, life insurance, and disability benefits.
• Tuition assistance and community involvement opportunities.