Senior Customer Engagement & Market Intelligence Specialist

Location: Chicago, United States

Salary: $77,500–$115,120 per year, varying by location, skills, knowledge, and experience.

Company

hirify.global is a diversified industrial technology manufacturing company developing solutions for the safe and efficient transfer of electrical energy across industrial, transportation, and electronics markets.

What you will do

• Monitor industry trends, customer activity, competitive dynamics, and market developments across key end markets.
• Conduct market research and produce recurring market, competitive, and industry trend reports.
• Analyze customer, market, and event data to identify commercial opportunities and priorities.
• Plan and execute customer events, trade shows, conferences, and internal commercial events.
• Coordinate timelines, vendors, exhibits, promotional materials, registration, and on-site event execution across cross-functional teams.
• Partner with regional and global sales teams on customer engagement programs, marketing materials, campaigns, and strategic commercial initiatives.

Requirements

• Bachelor’s degree in marketing, business, communications, or a related field.
• 5+ years of experience in B2B marketing, commercial marketing, market intelligence, event marketing, or sales support.
• Experience coordinating trade shows, customer events, or commercial marketing programs.
• Strong analytical, data interpretation, presentation, and written/verbal communication skills.
• Proficiency with AI tools, project management tools, and CRM or marketing automation tools.
• Ability to manage multiple priorities and work effectively in a cross-functional environment.

Nice to have

• Experience in automotive, transportation, electronics, or technology markets.
• Knowledge of market research methodologies and competitive intelligence practices.
• Experience supporting multi-regional or global sales organizations.
• Experience with executive-level presentations, commercial reporting, CRM analytics, or ZoomInfo.

Culture & Benefits

• Collaborative culture guided by the principles of caring, customer success, and ownership.
• Flexible work arrangements and competitive compensation and benefits.
• Performance-based incentives and employee growth and development opportunities.
• Inclusive workplace with opportunities to contribute and grow.