Associate Manager, Program Operations

Location: Applicants must be in the Pacific Time Zone; Arizona applicants are preferred.

Salary: $73,738–$125,354 per year

Company

hirify.global is an advisory and technology services provider helping clients solve complex challenges through expertise and technology.

What you will do

• Lead program operations and implementation across West Region energy-efficiency portfolios.
• Manage direct reports, including Energy Specialists, and optimize staffing based on workload fluctuations.
• Oversee reporting, invoicing, forecasting, KPI tracking, performance management, and corrective action plans.
• Coordinate project reviews, incentive processing, customer and subcontractor payments, regulatory filings, reports, and presentations.
• Present performance metrics, review large projects, conduct final desk approvals, and explain forecast variances.
• Maintain workflow documents, coordinate IT and reporting requirements, support JIRA ticketing, and ensure standard operating procedures are followed.

Requirements

• Bachelor’s degree, or one year of related experience substituted for each year of education.
• At least 3 years of professional experience in program operations, business analysis, financial analysis, reporting, analytics, or a related field.
• Experience with program implementation, operations management, performance tracking, data analysis, forecasting, and KPI management.
• Advanced Microsoft Excel skills, strong analytical capability, attention to detail, and the ability to manage multiple priorities.
• Strong communication and collaboration skills for working with internal teams, clients, subcontractors, and other stakeholders.
• Ability to work from the Pacific Time Zone is required; Arizona applicants are preferred.

Nice to have

• Knowledge of utility markets, including energy efficiency, demand response, and distributed energy resources.
• Project management or operational excellence certifications such as PMP or Six Sigma.
• Industry certifications such as LEED, BPI, or RESNET.
• Experience with Power BI, Power Automate, or Excel macros.

Culture & Benefits

• Flexible workplace arrangements and work-life balance support.
• Donation matching and volunteer opportunities.
• Tuition reimbursement and professional development resources.
• 401(k) matching and an Employee Stock Purchase Plan.
• Full-time employment with pay determined by experience, skills, certifications, competencies, location, and other position factors.