Mid-Market Client Relationship Manager (401(k))

Location: Work from home or a Voya location in the United States; candidates must be located where they can cover the designated territory. Nationwide territory with 35–50% travel.

Annual base salary: $108,860–$136,080 USD, plus potential incentive compensation.

Company

hirify.global provides financial services and retirement solutions focused on improving individuals’ and communities’ financial futures.

What you will do

• Manage relationships with client stakeholders, brokers, advisors, and third-party administrators for defined contribution plans.
• Advise clients on investment performance, diversification, plan design, product solutions, and participant engagement.
• Lead cross-functional service teams and measure delivery against agreed client metrics.
• Manage client retention, RFIs, RFPs, benchmarking exercises, contract negotiations, pricing, and service-level agreements.
• Coordinate client enhancement projects, including scope, resources, costs, implementation dates, and expectations.
• Identify growth and cross-sale opportunities and contribute to new 401(k) business development and RFP responses.

Requirements

• 6+ years of client service relationship management experience for defined contribution plans.
• Strong understanding of 401(k) plans and investment products.
• Strong client management, interpersonal, presentation, negotiation, verbal, and written communication skills.
• Bachelor’s degree or equivalent.
• State insurance license must be obtained within 60 days of hire.
• Industry certifications and FINRA Series 6 or 7 and 63 licenses are required.

Culture & Benefits

• Health, dental, vision, and life insurance plans.
• 401(k) savings plan with company matching contributions of up to 6%.
• Employer-paid cash balance retirement plan with a 4% contribution.
• 20 days of paid time off, nine paid company holidays, and a flexible Diversity Celebration Day.
• Tuition reimbursement of up to $5,250 per year and 40 hours of paid volunteer time annually.