Client and Executive Experience Center Advisor (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Location: Hybrid role requiring candidates to be located in or within a reasonable commuting distance of Tampa, Florida; regular onsite presence is required. Work from home may be available when onsite events or business needs do not require in-office support. No relocation assistance is offered.
Salary range: $84,900–$131,600 annually. The anticipated hiring range is typically between the minimum and midpoint.
Company
is a payments credit union service organization and integrated fintech solutions provider serving more than 4,000 financial institutions across North America.
What you will do
- Develop and evolve the executive experience center engagement strategy in alignment with growth, brand, and executive relationship objectives.
- Welcome visitors and conduct tailored tours, presentations, briefings, and facilitated discussions for clients, prospects, partners, executives, analysts, employees, and community groups.
- Adapt tour content, messaging, and presentation pathways to audience interests, industry, role, and business objectives.
- Coordinate onsite tour flow, visitor schedules, executive briefing programs, events, and post-event analysis.
- Represent ’s products, services, technology, strategic vision, and brand while maintaining consistent corporate messaging.
- Maintain exhibits, displays, meeting spaces, presentation systems, AV equipment, visitor records, schedules, and attendance metrics; troubleshoot basic technology issues.
Requirements
- Bachelor’s degree in Communications, Marketing, Public Relations, Business, or a related field.
- 5–7 years of experience in strategic marketing, marketing communications, sales, product development, executive briefing programs, event management, or client experience.
- Proven ability to deliver compelling presentations and facilitate discussions with executives, clients, board members, and industry stakeholders.
- Exceptional verbal, written, presentation, interpersonal, and executive presence skills.
- Knowledge of financial services, credit unions, payment and digital technology products, and the competitive landscape.
- Must be able to provide consistent onsite delivery and execution in the Tampa, Florida area; the role is not eligible for visa sponsorship.
Nice to have
- Professional facilitation, public-speaking, executive briefing, or docent training.
- Experience leading high-profile events or customer experience programs.
Culture & Benefits
- People-helping-people culture focused on inclusion, belonging, psychological safety, and collaboration.
- Flexible, remote-first environment with onsite requirements specific to this role.
- Medical, dental, vision, life, disability, and supplemental insurance.
- Paid time off, 12 paid holidays, parental and family care leave, and community volunteer time off.
- 401(k) with employer match, HSA contributions, FSA, tuition reimbursement, wellness program, and employee assistance program.
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