Account Manager (AI)

Location: Remote working with 1–2 days onsite with clients in Slough, United Kingdom

Company

hirify.global designs, builds, and runs bespoke in-house agencies and marketing ecosystems for brands, partnering with more than 300 clients across 40+ countries as part of The Brandtech Group.

What you will do

• Lead strategic client relationships and act as a trusted digital partner across the client organisation.
• Own account commercial health, including profitability, forecasting, fee negotiation, budgets, invoicing, and financial reporting.
• Oversee project delivery, client satisfaction, run rates, service-level issues, and budget risks.
• Identify and develop new business opportunities by connecting client needs with hirify.global capabilities.
• Negotiate outcomes with clients and coordinate with Project Managers, Brand Partners, Business Directors, and Operations leaders.
• Manage, coach, and develop 1–3 direct reports while sourcing and negotiating with freelancers and production partners when needed.

Requirements

• Proven account management experience in a creative, digital, or integrated agency, ideally within an embedded or in-house studio.
• Strong senior-level client relationship, presentation, communication, and stakeholder management skills.
• Experience managing budgets, forecasting, fee negotiation, supplier relationships, financial reconciliation, and revenue growth.
• Experience managing and developing junior team members and integrating effectively with client-side teams.
• Proficiency with Microsoft Office and relevant workflow or project management platforms.
• Advanced use of Gen AI tools, including building AI-assisted processes, training others, and applying consistent human oversight to AI outputs.

Nice to have

• Experience with FMCG brands or consumer goods markets.
• Exposure to digital, social, creative, data, and production environments.

Culture & Benefits

• Three-month fixed-term contract.
• Hybrid working arrangement combining remote work with regular onsite client collaboration.
• Values-driven environment focused on ambition, imagination, learning, inclusion, and results.
• Commitment to inclusive working practices, equal opportunity, and anti-racism.
• Sustainability goals embedded across departments and project lifecycles.

Hiring process

• Candidate evaluation and selection are conducted without AI-supported screening or decision-making.