Key Account Manager, Midwest (Physical Security)

Location: Remote in the USA, with preference for residence in the Eastern Wisconsin area; up to 60% travel may be required.

Target compensation: $145,000–$155,000 annually, including on-target earnings / total target compensation.

Company

Network technology company developing video surveillance, access control, intercom, audio, and intelligent analytics solutions for security and business performance.

What you will do

• Manage major end-customer accounts from assignment through transition, serving as the primary relationship owner.
• Build strategic relationships across product lines, regions, end users, integrators, distributors, and ecosystem partners.
• Lead presentations, proposals, pilot installations, integration testing, and account implementations.
• Coordinate sales, business development, marketing, and technical services resources around each account.
• Develop account documentation, designs, site surveys, camera recommendations, system specifications, and recurring reports.
• Coordinate post-sales support and technical assistance, including troubleshooting and proof-of-concept activities.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, Network Engineering, Information Systems, or a related field.
• 5+ years of experience in sales, national or key accounts, sales engineering, or project management, ideally in video or physical security.
• Strong account management, strategic planning, relationship-building, communication, presentation, training, and team-building skills.
• Technical ability to support shootouts, proofs of concept, pilots, pre-sales and post-sales troubleshooting, and complex technology explanations.
• Knowledge of physical security products and trends, video transport protocols, compression technologies, and design documentation.
• Ability to work at heights, climb and stand on ladders or lifts, occasionally lift 20–40 pounds, and travel as required.

Nice to have

• Experience with Salesforce.

Culture & Benefits

• Permanent, full-time employment.
• Remote work arrangement with travel required for account activities.
• Work with global sales, business development, marketing, technical services, and partner organizations.
• Background checks may be required for certain roles, with notice provided before verification.
• Focus on inclusion, diversity, sustainability, collaboration, and ongoing skills development.