Customer Advocacy Contractor

Location: Remote within the United States or at the Austin, TX headquarters

Visa sponsorship is not available. Candidates must have existing authorization to work in the United States without sponsorship now or in the future.

Compensation: Competitive hourly rate

Company

hirify.global provides a SaaS risk intelligence and response platform that helps organizations protect people, operations, and brands.

What you will do

• Coordinate the day-to-day execution of the customer reference and advocacy program with Sales, Customer Success, and Marketing.
• Identify and recruit customers for references, case studies, reviews, speaking engagements, advisory initiatives, and other advocacy opportunities.
• Track customer participation, advocacy activities, program metrics, reference records, and availability.
• Monitor advocacy inboxes, route requests, and maintain templates, documentation, project trackers, and internal resources.
• Draft internal communications and help organize customer stories, testimonials, webinars, marketing assets, and related logistics.
• Support customer recognition initiatives and prepare program performance reports and summaries.

Requirements

• Excellent organization, attention to detail, and ability to manage competing priorities independently.
• Strong written communication, copyediting, and proofreading skills.
• Experience managing projects or coordinating multiple stakeholders.
• Professionalism and discretion when handling sensitive customer information.
• Proficiency with Microsoft Office and Google Workspace.
• Existing U.S. work authorization without current or future visa sponsorship is required.

Nice to have

• Experience with Salesforce, ReferenceEdge, or similar CRM and advocacy platforms.
• Experience supporting customer marketing, customer success, advocacy, or marketing operations.

Culture & Benefits

• Part-time contractor position of up to 20 hours per week.
• Competitive hourly rate.
• Meaningful work supporting a platform focused on protecting people and organizations.
• Collaborative, inclusive, and award-winning company culture.
• Opportunity to work with a high-growth, global SaaS company.