Ecommerce Manager (US) - THG Nutrition | Myprotein (Ecommerce)

Location: Fully office based at hirify.global ICON 1, 7-9 Sunbank Lane, Manchester, UK. The role manages ecommerce activity for the US market.

Company

hirify.global is a global ecommerce group operating beauty and sports nutrition businesses, including the Myprotein brand.

What you will do

• Own day-to-day US ecommerce trading performance, revenue, profitability, promotional calendars, and product launches.
• Develop campaigns and merchandising across nutrition, supplements, and activewear for key US trading moments.
• Optimise mobile and desktop customer journeys through navigation, landing pages, checkout improvements, A/B testing, and local payment options.
• Track revenue, margin, conversion rate, average order value, retention, customer behaviour, and campaign performance.
• Produce actionable reporting and monitor competitors, market trends, and product-category opportunities.
• Collaborate with marketing, CRM, creative, technical, acquisition, influencer, operations, and customer service teams.

Requirements

• 3–5+ years of experience in ecommerce, digital trading, or online retail.
• Experience trading across UK or US markets and understanding regional shopping behaviours and commercial moments.
• Strong knowledge of ecommerce KPIs, conversion rate optimisation, customer journeys, and digital performance.
• Experience with Shopify, Magento, or similar ecommerce platforms, plus Google Analytics and reporting tools.
• Strong analytical, commercial, communication, stakeholder management, and prioritisation skills.
• Ability to deliver localised customer experiences across multiple markets, including Arabic and English content.

Nice to have

• Interest or experience in fitness, sports nutrition, and active lifestyles.

Culture & Benefits

• Access to bespoke development programmes and an upskilling programme with an external training provider.
• 25 days of annual leave plus bank holidays, a birthday day off, and options to buy additional leave.
• Enhanced maternity and paternity pay, compassionate leave, and volunteer leave after 12 months.
• In-house GP appointments, a 24/7 Employee Assistance Programme, an on-site gym, and an on-site physiotherapist.
• Salary sacrifice technology savings, a subsidised Manchester City Centre bus pass, staff discounts, an on-site shop and barber.